Last updated: February 13, 2026
Welcome to officialbandshirts.com (“Site,” “we,” “us,” or “our”). By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service (“Terms”).
If you do not agree, please do not use this Site.
1. Use of the Website
By using this Site, you confirm that:
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You are at least the age of majority in your state or country
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You will not use our products for any illegal or unauthorized purpose
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You will not violate any applicable laws
We reserve the right to refuse service to anyone at any time for any reason.
2. Product Information & Apparel Disclaimer
We strive to display product colors, artwork, and placement as accurately as possible. However:
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Colors may vary depending on your screen
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Print size and placement may vary slightly by garment size
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Measurements are approximate
Band merchandise is produced using various garment brands and fits. Customers are responsible for reviewing size charts before purchasing.
We are not responsible for incorrect size selection.
3. Orders & Acceptance
An order confirmation email does not signify acceptance of your order.
We reserve the right to:
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Refuse or cancel any order
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Limit quantities
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Cancel suspected fraudulent orders
If your order is canceled, you will receive a full refund.
4. Pricing & Payment
All prices are listed in USD unless otherwise stated.
We reserve the right to:
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Correct pricing errors
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Change prices at any time without notice
5. Shipping & Delivery
Delivery timeframes shown at checkout are estimates only.
We are not responsible for delays caused by:
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Shipping carriers
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Customs processing
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Weather
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Incorrect shipping addresses
International Orders (DDU)
International orders may be shipped Delivered Duties Unpaid (DDU).
The customer is responsible for:
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Import duties
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Taxes
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Customs fees
Shipping costs are non-refundable.
6. Lost or Stolen Packages
Once an order is marked as delivered by the carrier, it is considered fulfilled.
We are not responsible for lost or stolen packages confirmed delivered by the carrier.
For all orders, we replace or refund shipments that are lost in transit.
7. Returns & Exchanges
We accept returns within 30 days of delivery.
Exchanges
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Exchanges are available for U.S. customers only
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Items must be unused and in original condition
Returns
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Refunds are issued to the original payment method
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Shipping costs are non-refundable
Store Credit
Store credit:
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May be issued at our discretion
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Has no cash value
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Cannot be transferred
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Cannot be redeemed for cash
Final Sale Items
The following items are final sale and not eligible for return or exchange:
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Mystery packs
We reserve the right to refuse any return that does not meet our policy requirements.
8. Chargebacks & Fraud Prevention
We actively monitor for fraudulent transactions.
By placing an order, you agree:
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Not to initiate a chargeback for a legitimate transaction
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To contact us first to resolve any issue
We reserve the right to:
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Dispute all chargebacks with supporting documentation
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Suspend future purchases from customers who file fraudulent chargebacks
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Report suspected fraud
Orders flagged as high-risk may be canceled.
9. Marketplace Sales (TikTok Shop, Meta, etc.)
Products purchased through third-party marketplaces including but not limited to:
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TikTok Shop
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Instagram / Facebook Shops
are subject to the policies of those platforms.
For orders placed on a marketplace:
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The marketplace’s payment, shipping, and return policies may apply
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Customer service inquiries may need to be handled through the platform
10. SMS & Email Marketing (Klaviyo Compliance)
By subscribing to our SMS or email marketing, you agree to receive recurring automated promotional and personalized marketing messages.
Consent is:
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Not a condition of purchase
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Voluntary
Message and data rates may apply.
You can unsubscribe at any time:
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SMS: Reply STOP
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Email: Click the unsubscribe link
We are not responsible for delays or undelivered messages.
11. Intellectual Property
All content on this Site, including:
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Logos
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Product images
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Artwork
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Text
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Graphics
is the property of officialbandshirts.com or its licensors and may not be used without permission.
All band names, logos, and related artwork remain the property of their respective rights holders.
12. User Reviews & Submissions
By submitting a review or content, you grant us the right to:
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Use
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Reproduce
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Publish
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Display
that content in marketing and promotional materials.
13. Limitation of Liability
To the fullest extent permitted by law, officialbandshirts.com shall not be liable for any indirect, incidental, or consequential damages arising from:
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Use of the Site
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Purchase of products
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Shipping delays
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Delivery issues
All products are provided “as is” and “as available.”
14. Indemnification
You agree to indemnify and hold harmless officialbandshirts.com from any claim arising from your breach of these Terms.
15. Governing Law
These Terms are governed by the laws of the State of New York, United States.
16. Changes to These Terms
We may update these Terms at any time. Continued use of the Site constitutes acceptance of those changes.
17. Contact Information
OfficialBandShirts.com
65 COURT ST, SUITE 20-22
WHITE PLAINS, NY 10601
USA